Privacy Policy

At SmartFlow Edge ("we", "our", "us"), we develop premium order flow indicators, algorithmic trading utilities, and tailored software solutions for the futures markets. We prioritize protecting the privacy of our visitors and users. This Privacy Policy outlines how smartflowedge.com (the "Site") collects, secures, uses, and shares your data when you visit our platform or acquire our solutions.

Data We Collect

To deliver custom code integrations and bind product licenses, we gather specific data types through your direct input and automated technologies:

1. Account & Licensing Parameters

Types of Data: Full name, registered email address, active platform identifiers (e.g., your ATAS Username or platform account IDs required to activate licenses).
Purpose: To securely activate, update, and validate your indicator licenses, deliver license keys, and generate legal invoices.
Source: Submitted directly by you during checkout, account setup, or licensing requests.

2. Technical & Device Metrics

Types of Data: IP address, browser type and version, timezone settings, referral sources, and anonymized site navigation paths.
Purpose: To ensure optimal performance across different browsers, accurately render charts, prevent fraudulent licensing behaviors, and monitor security events.
Source: Logged automatically through web logs, secure tags, and analytics cookies.

3. Custom Development Materials

Types of Data: Algorithm logic details, trading strategy descriptions, formula calculations, and programmatic requirements shared with our engineers.
Purpose: To design, write, test, and deliver custom indicators, bots, or private trading tools according to your strategic vision.
Source: Submitted voluntarily by you via our contact forms, briefings, or secure communication channels.

Protection of Minors (Under 18)

Our Site, trading utilities, order flow tools, and custom development services are exclusively designed and intended for individuals who are at least 18 years of age. Retail futures trading carries significant financial risk and requires legal capacity. We do not knowingly collect, retain, or solicit personal information from minors under the age of 18.

If you are a parent or legal guardian and believe that your child has registered an account or provided us with personal information, please contact us immediately at support@smartflowedge.com. We will take swift, automated actions to locate and permanently erase any such data from our backend databases.

How We Use Your Personal Data

We process collected data to fulfill our commitments, secure our infrastructure, and improve SFE trading products:

Contract Performance: To bind indicators to your specific platform accounts and provide direct technical support.
Strategy Development: To engineer and deliver your custom-requested algorithms under strict confidential guidelines.
Fraud Prevention: To detect multiple license abuses, unauthorized downloads, or fraudulent transactions.
Product Announcements: To send platform compatibility reports, major indicator updates, and system patches.

Sharing Your Information

We respect your proprietary trade secrets and personal details. SFE does not sell your trading ideas, strategies, or personal information for marketing purposes. We share data only with trusted partners strictly necessary to maintain our operations:

Platform Partners: We share essential account metrics with platform administrators (such as ATAS) to validate indicator activation codes.
Legal Mandates: If legally compelled, we may disclose essential data to comply with enforceable governmental requests, court orders, or subpoenas, or to protect SFE's intellectual property rights.

Your Rights (GDPR & CCPA)

Depending on your jurisdiction (such as the European Economic Area or the state of California), you hold legal protections over your personal data, including the right to access, rectify, port, or completely delete the data we maintain. To exercise these rights or opt-out of cookie tracking, please visit our dedicated portal: Your Privacy Choices.

Cookies

We use cookies to maintain your active login status, secure payments, and remember configuration choices. You can manage or disable cookies via your browser's preference panel, though doing so may restrict access to several trading dashboards.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section or visit our Opt-out portal.

Do Not Track (DNT)

Because there is currently no universal industry consensus on how platforms must process DNT browser signals, we do not adjust our automated data gathering systems when detecting a DNT signal from your browser header.

Policy Updates

We may modify this policy periodically to reflect changes in regulatory compliance, platform partner rules, or SFE technical frameworks. We encourage you to review this page regularly.

Contact Us

For questions regarding these privacy parameters, or to file a formal data erasure request, please reach out to our administration team at support@smartflowedge.com.

Last updated: 06/01/2026